Our commitment to responsible gaming at baji99
We believe that enjoyable gaming should always be safe and controlled. baji99 places the mental and financial well-being of every player as its top priority.
What is responsible gaming and why does it matter?
Online betting and casino games can be an enjoyable form of entertainment, when played in the right amount and with awareness. baji99 believes responsible gaming is a habit where you maintain full control over your time and money.
When gaming is treated as a primary source of income, or a tendency to bet more to chase losses appears, it can become a problem. We are here to help you avoid such situations.
baji99 has built a safe and transparent environment for players in Bangladesh. Our platform has various protection tools that will help you play within your limits. We believe gaming should be enjoyable — not stressful.
Playing responsibly means: set a budget, track your time, and accept losses easily. Winning is not guaranteed — gaming always involves risk and should be enjoyed purely as entertainment.
Important reminders:
- Treat gaming as entertainment, not a source of income.
- Only bet money you can afford to lose.
- Set a time and money limit before each session.
- Do not bet while drinking alcohol or under emotional stress.
- Avoid the urge to bet more to chase your losses.
Our protection tools
Deposit Limits
You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A request to increase the limit takes 24 hours to come into effect — this prevents you from making decisions in haste.
Time-Out
If you want to take a short break, you can temporarily suspend your account for 24 hours to 30 days. During this time you will not be able to log in or place bets. Your account will only return to normal once the break period is over.
Self-Exclusion
If you feel that gaming is getting out of your control, you can close your account for 6 months to 5 years through self-exclusion. You will also receive no marketing communications during this period. Contact the support team to apply for self-exclusion.
Betting History Tracking
Your complete transaction and betting history is stored in your account panel. You can easily see when you played, how long you played, and how much you spent. This information helps you make informed decisions.
Reality Check Notifications
You can enable pop-up notifications at a set time interval (for example, every 30 minutes) to remind you how long you have been playing and how much you have spent. This is an effective way to stay aware.
Account Security
Use a strong password and two-factor authentication (2FA). Never share your account details with anyone. If you notice any unauthorised activity, notify our support team immediately.
Warning signs of problem gambling
If you notice the following signs in yourself, they may be early indicators of a problem. Assess yourself honestly:
- A tendency to keep betting more to chase losses
- Trying to stop playing but repeatedly coming back
- Prioritising gaming over family, friends, or work
- Taking on debt or borrowing money from others to gamble
- Spending money needed for everyday living on bets
- Lying to or hiding gaming activity from family
- Gaming to escape mental distress or depression
Helpful tips for safe gaming
Following these simple habits will keep your betting experience more enjoyable and safe:
- Set a maximum bet amount before each session
- Avoid playing beyond a set amount of time
- Avoid betting when you are drinking alcohol or feeling tired
- Take regular breaks — go outside, spend time with family
- Keep reality check notifications turned on in your account
- Think of gaming as entertainment — winning is not guaranteed
- If you feel a problem, contact the support team right away
How to use our protection tools
Step 1: Log in
Log in to your baji99 account and go to Account Settings. Find the "Responsible Gaming" section there.
Step 2: Set limits
Set your preferred deposit limit, time-out, or reality check notification interval.
Step 3: Confirm
Save the changes. Deposit limits take effect immediately; a request to increase a limit will take effect after 24 hours.
Step 4: Get support
For self-exclusion or long-term limits, contact our 24/7 live chat support — help is available in Bengali.
Need help? We're here
If you or someone close to you feels affected by a gambling problem, seek help right away. Acknowledging the problem is the first step toward a solution. baji99's support team is always ready to help you in Bengali.
When you contact our support team, your information will be kept completely confidential. There is no complicated process for setting deposit limits, taking a time-out, or self-excluding — just send us a message.
Remember: asking for help is not a weakness — it is a sign of responsibility.
Support Center
Protection of Minors
baji99 follows a strict policy on protecting minors. No one under the age of 21 may open an account or place bets on this platform. Age verification at the time of registration is mandatory.
If you have children or teenagers at home, take the following steps:
- Use a password and screen lock on your device
- Never share your baji99 account login details
- Use parental control software on your browser
- Always log out after use
- Educate minors about betting and discuss the risks with them
If you suspect that a minor has used your account, notify our support team immediately. We will act promptly.
Frequently Asked Questions
Play safe, stay happy
Cricket betting, slots, or live casino at baji99 — enjoy everything responsibly. Stay within your limits, keep the fun alive.